How to place an order

Most items are handmade to order, meaning I will make the item for you after you place your order. If you see something you like in my portfolio that is not in my online store, email me from the “contact me” page, and we can discuss doing a custom order for you. Each piece is one of a kind and handmade by me, including the items in my online store. Due to the handmade process and the availability of turquoise, I can make similar pieces to those in my Jewelry Portfolio in your specific size, but I cannot make exact 100% duplicates, which goes for the pieces in my online store as well. Each and every piece will be unique and slightly different because each piece is handmade to order by me. My jewelry portfolio is a collection of my work, pieces that I have made since I began creating. Contacting me directly is the best way to find out what I have available at any given time. Finished pieces sell quickly so my available inventory changes daily. Thank you for your orders and for sharing and promoting my work. I sincerely appreciate you, and will give you my best.

The Fine Print

The fine print. PLEASE, read this before ordering.

As an Artist, I rely on inspiration & creative energy. I don’t have any employees. i’m not running a factory. Everything you see is touched by my hands. I put my heart and soul into each and every piece. I am a perfectionist, and I do my best to carefully produce the cleanest, most precise, silver & gold jewelry that i am capable of. This process takes time. I can’t force creativity, trust me I have tried. I can’t create under stress. I can’t work miracles, and i can’t have your custom work of art finished in record time. Life happens, sometimes i try to force it and my casting doesn’t come out right, or I melt something and have to remake it. that’s how it goes, and that is what makes it beautiful. I work hard every day and most nights, but sometimes i need to stop, refocus, reset, or take a break, so i can give you my absolute best. The more you call me, text me, message me, to ask why your piece isn’t finished the longer it is going to take because it creates stress, which pulls away my creative focus. I promise it will be worth the wait, but you must be patient. No, I don’t have an exact date that your order will be shipped. Most orders are in your hands within 30-90 days, or sooner for items I may have in stock, but there is no set amount of time that a handmade work of art will take to finish. Orders are completed in the order they are received, rarely does this happen but it is possible for me to have a backorder of up to 12 months, possibly more. I’m sorry, i am doing my best, and I want to be upfront about my creative process. If you send me rude messages about having to wait for me to finish you order, or if you send me hateful messages because I haven’t finished your custom order, I will move your order to the end of the list. I did not run 300+ combat missions in the middle east to tolerate that kind of behavior. Again, I’m an artist relying on creative flow, I’m not a factory worker. PLEASE allow me to create something amazing for you. My refund policy is - I don’t do refunds. Period. If you change your mind mid creation, I’m sorry. Maybe I can make you something else, maybe you can gift the piece to a dear friend… Remember, good things come to those who wait. I truly and sincerely appreciate your business. Thank you. - Jeff DeMent